Upload Claim Documentation

Document Submission Requirements:

  • Uploads must be either a standard PDF, TIF, PNG or JPG file type
  • Individual files must not exceed 10MB
  • Individual files must be greater than 1 byte
  • Uploaded file names must not exceed 100 characters and must only contain letters, numbers, dashes and underscores.
  • Documents must not be password protected
  • Before uploading your image, please make sure the image is cropped to fit the document. Any non-essential portion of the image such as a white background from a scanner should be trimmed away.
  • Certain claims require original documents in order to process and therefore cannot be uploaded to the website. Please refer to your claim form to determine if your claim requires original documentation. If you are unsure, please contact us.

Please Note: To upload documents, you will be asked for the Claim ID. The Claim ID is located on your claim form in the upper right-hand corner. If you do not have a Claim Form yet, your Search Request number can be used as the Claim ID.

Enter your claim ID and email address below.

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